Delivery & returns
Clear arrangements, before you order.
Delivery lead times, changes, cancellations and your consumer rights are set out here. Last updated 19 August 2026.
Delivery
Delivery areas and recommended lead times are listed on our delivery page. Delivery charges, if applicable, should be shown before payment. We will confirm the key delivery details for date-specific or venue orders.
Changing or cancelling an order
If you need to make a change, contact info@airandadorn.ie as soon as possible. For an online order, you may have a 14-day right to cancel from receiving the goods. This right may not apply to personalised, custom-made or quickly perishable goods. It does not affect your rights if an item is faulty, not as described or not delivered as agreed.
Faults, delivery issues and refunds
If something is wrong with an order, please contact us promptly with your order details and photographs where helpful. We will work with you to resolve the issue in line with your statutory rights. Where a refund is due, it will be processed using the original payment method unless we agree otherwise.
Model cancellation notice
You may use the following wording to notify us of a cancellation where a cancellation right applies. You do not have to use this exact form.
To: Tyche Digital Media Limited t/a Air & Adorn, Glencap Commons North, Kilmacanogue, Co. Wicklow, A98 AY91; info@airandadorn.ie
I/We hereby give notice that I/We cancel my/our contract for the sale of the following goods: [insert goods/order number].
Ordered on / received on: [insert date]
Name: [insert name]
Address: [insert address]
Date: [insert date]
Need help?
For practical answers about delivery, personalised orders and care, visit our frequently asked questions. You can also contact info@airandadorn.ie and we will explain the next step. For independent consumer information, visit the Competition and Consumer Protection Commission.